We are pleased to announce that The Citizen Lab is hiring a Communication Strategist.

Reporting to the Director of Administration, Citizen Lab and working under the general direction of the Director, Citizen Lab, the Communication Strategist develops the strategic plan for increasing the Citizen Lab’s profile and presence in the national and international community and supporting a wide range of the Lab’s goals and priorities.

Your responsibilities will include:

  • Planning and developing an integrated multi-channel communications strategy independently
  • Developing and implementing digital communication campaigns and programs that support strategic objectives
  • Advising on best practices and strategies to maximize digital communication initiatives
  • Fostering and maintaining positive relationships with senior management to gain approval for strategies and plans
  • Drafting and editing content for print and/or online communications channels
  • Overseeing and implementing website enhancement activities to support project/program goals and objectives
  • Developing and implementing social media operational procedures and best practices that support strategic objectives
  • Directing the activities of a group of staff-appointed employees all performing a similar function


Essential Qualifications:

  • Bachelor’s Degree in Communications, Marketing, Public Relations, journalism or other related field, or acceptable equivalent combination of education and experience
  • Minimum five years recent and relevant experience in developing and executing comprehensive communication and marketing plans for research advancement, public relations, fundraising and external liaison
  • Demonstrated experience in managing and executing a variety of creative, persuasive and cost effective marketing and communications projects, preferably in a post-secondary research lab setting
  • Demonstrated experience in planning and implementing crisis communications strategies.
  • Demonstrated professional experience in writing and editing work in both academic and business settings
  • Demonstrated experience in building collaborations and partnership with industry and institutions domestically and internationally
  • Demonstrated experience in communicating complex issues in digital media, global security, and human rights policies to various stakeholders nationally and internationally.
  • Demonstrated experience in managing events through the full cycle, including event planning, implementation and closing ; Experience with event logistics with the ability to perform events setup and close off
  • Experience with identifying and recommending creative outreachprogram initiatives that expand outreach audience profiles
  • Experience in developing and preparing speaking materials, press kits, presentation key messaging and talking points in the context of written material and web content
  • Demonstrated experience in managing various Web publishing and communications tools (blogs, social media, email newsletters, content management systems, CSS, HTML etc.).
  • Experience leading a communication team in a formal reporting relationship
  • Excellent written and verbal communication skills.
  • Strong writing and editorial skills
  • Strong computer skills including Microsoft Office, HTML, Word Press, spreadsheets, databases and web(blogs, social media, email newsletters, content management systems, CSS, HTML etc.) and desktoppublishing/graphic design (Adobe Creative Suite, Photoshop, Illustrator, etc.)
  • Advanced knowledge of web marketing, including website analytics and optimization methods and technologies
  • Demonstrated understanding of best practices in information architecture, navigation, user interface, usability, accessibility standards and testing
  • Excellent problem solving, diplomacy, and analytical skills
  • Excellent creative skills.
  • Strong organizational and project management skills with the ability implement and manage multiple projects
  • Excellent analytical and presentation skills


Closing Date: 02/06/2024, 11:59 PM ET
Employee Group: USW
Appointment Type: Grant – Continuing
Schedule: Full-Time

The chosen candidate must be a resident of Ontario.

You can find detailed job description and other details here.


Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact uoft.careers@utoronto.ca.

Apply here.