The Citizen Lab, Munk School of Global Affairs & Public Policy, University of Toronto, is hiring an Informatics Security Analyst and Network Administrator. Reporting to the Systems and Security Technical Lead, the incumbent is responsible for carrying out a range of system and network administration duties which include assisting in the management and oversight of the use of all information technology in the Citizen Lab; acting as the central contact for hardware and software issues; ensuring workstations and related components are kept operationally effective and secure, overseeing administration and security of onsite and offsite servers, administering and maintaining security for websites and web servers, providing training in computer security tools and practices to staff, fellows, and students.


The Citizen Lab is an interdisciplinary laboratory focusing on research, development, and high-level strategic policy and legal engagement at the intersection of information and communication technologies, human rights, and global security. The Lab uses a “mixed methods” research approach that combines practices from political science, law, computer science, and area studies. 


Your responsibilities will include:

  • Troubleshooting complex computer system problems
  • Planning components of projects
  • Troubleshooting network performance issues
  • Executing security measures for network devices and introducing variations as required
  • Troubleshooting networking connectivity issues for end-users
  • Probing for information to establish needs
  • Collaborating on cost estimates
  • Serving as a resource on specific issues to a group of specialists

Essential Qualifications:

  • Bachelor’s Degree in computer science or engineering, or an acceptable equivalent combination of education and experience.
  • Minimum four years of recent and relevant experience in systems and network administration and information security training and research.
  • Experience in analyzing packet capture data and diagnosing connection-related network issues.
  • Demonstrated experience in firewall administration and troubleshooting such as Cisco ASM, iptables, pfilter or similar systems. This experience should include long-term administration, and troubleshooting of these systems.
  • Experience with version and source control systems (e.g., git, subversion).
  • Experience in web site administration (e.g., Apache setup, troubleshooting TLS issues, rotating TLS certificates, reviewing web logs for security).
  • Experience with WordPress content management system.
  • Experience working with update cycle, security model, and theme system.
  • Demonstrated experience in support, in staging and long-term administration of production web applications.
  • Highly engaged and aware of information security and best practices around these issues. This knowledge should include secure server administration in an Infrastructure-as-code environment, all major operating systems (OSX, Windows, and Linux) and mobile devices (Android, iOS).
  • Excellent knowledge and skills in workstation and server components.
  • Advanced knowledge and skills with networking and infrastructure management.
  • Proficiency in dynamic and static malware analysis for mobile and x86 platforms.
  • Effective interpersonal and communication skills to develop good working relationships among staff, clients, and peers.
  • Ability to communicate and work with developers to ensure that best security practices are followed, while still meeting goals for a given project.
  • Ability to multitask/prioritize and to speak to users without a technical background about technical issues.
  • Demonstrated ability to work well as a team member and independently.
  • Highly engaged and aware of information security and best practices around these issues.
  • Ability to train staff members in best security practices (e.g., encrypted email, encrypted instant messaging, secure file storage, etc.)

To be successful in this role you will be:

  • Communicator
  • Efficient
  • Insightful
  • Multi-tasker
  • Problem solver
  • Team player

Closing Date: 07/11/2024, 11:59PM ET

Employee Group: USW

Appointment Type: Grant – Continuing

Schedule: Full-Time

Pay Scale Group & Hiring Zone:

USW Pay Band 12 — $78,308 with an annual step progression to a maximum of $100,144. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.

Job Category: Information Technology (IT)

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact

Closing Date: July 11, 2024

To apply, please click here