In this report, we undertake a preliminary comparative analysis of how different information technologies were mobilized in response to COVID-19 to collect data, the extent to which Canadian laws impeded the response to COVID-19, and the potential consequences of reforming data protection or privacy laws to enable more expansive data collection, use, or disclosure of personal information in future health emergencies.

Given our experiences, we have specific recommendations for how any federal commercial privacy legislation must be amended to better protect individuals from the predations and power of private organizations. In making our recommendations we have chosen to focus almost exclusively on the Openness and Transparency, Access to and Amendment of Personal Information, and Whistleblower sections of Bill C-11.

On March 22, 2021, Citizen Lab research associate Christopher Parsons appeared before the Special Committee on Canada-China Relations to testify about issues of national security, governance, and trust with regards to Chinese companies and their technical products and services.

On December 7, 2020, the Citizen Lab published a report that investigates Huawei, 5G technologies, and Canadian telecommunications issues. Drawing exclusively on open-source reporting, it finds that Canada does not have a Huawei problem, per se; it has a 5G strategy problem that is linked to the Government of Canada lacking a principle-driven set of integrated industrial, cyber security, and foreign policy strategies. This document provides a summary of the research findings and questions and answers from the research team.

The solution to Canada’s 5G problems will not be found in policies that principally address one company. Instead, a robust and vendor-neutral approach is required.

Speaking with the Toronto Star, Citizen Lab senior research associate, Dr. Christopher Parsons, comments on the United Kingdom’s move to ban Huawei from the country’s 5G infrastructure. As Canada works to articulate its stance on the Chinese company, it must reconcile its unique relationship with Beijing.

Using the AMI approach, partners have launched projects around the world, including in Australia, Canada, Hong Kong, Indonesia, Malaysia, and South Korea. These projects focused on making data access requests to telecommunications companies in each country, led by a local researcher and a team of volunteers. Every country has specific laws, regulations, and corporate mechanisms that present unique challenges and opportunities in accessing data, but the results of each provide insights into the larger ecosystem of data access. 

This report presents results from a series of research projects that measured responses to personal data requests from telecommunication companies and Internet Service Providers across jurisdictions in Asia including Australia, Hong Kong, South Korea, Indonesia, and Malaysia. Overall, the projects found responses from telecoms were incomplete and in some cases did not follow what is required by law.

On Tuesday, November 27, 2018 (05:00 PM – 06:30 PM) Citizen Lab senior researcher Irene Poetranto will be participating in a panel discussion addressing issues of technology-facilitated violence. In partnership with the University of Toronto’s Rotman School of Management, this free event will cut across sectors and challenge participants to think critically about the factors that create environments for gender-based online violence to thrive and consider options for countering these systemic and toxic trends.

However, the NEB’s failure to address any of the questions in the Citizen Lab’s letter is unfortunate, as making such information available would be in the public interest even if the NEB has decided not to move forward with its initial request for information.